victoria plum reviews

A free inside look at company reviews and salaries posted anonymously by employees. 10 VictoriaPlum.com reviews. Terrible. Reply. Victoria Plum is a well-known kitchen & bathroom fixture store which competes against other kitchen & bathroom fixture stores like Kohler, Tushy and Decor Planet. The worst Customer Service I ever dealt with. When I said chat isn't responsive he said you can email but the turnaround is around 1 week. Excellent service , good products at good prices. Said person did not turn up. Read 326 customer reviews of the Victoria Plum - www.victoriaplum.com & compare with other DIY Shops & Hardware Stores at Review Centre We'll never share your email address and you can unsubscribe at any time. I e-mailed, tried calling, no response. 145 reviews for VictorianPlumbing.co.uk, 1.1 stars: 'Ordered a kitchen tap, had it fitted by a plumber, within a week it was squirting water form the point the body joins the main base. I did, no response. Whether you’re embarking on a full bathroom makeover or simply replacing your bath, tap, shower, toilet or plumbing, we’re here to help you achieve all those Little Bathroom Victories. Terrible customer service. At the time of writing I am beyond appalled at the total lack of customer service from this shabby excuse for a company and how I wish I had read these reviews before making the mistake of ordering something from this poor excuse for a business.I ordered a toilet which was delivered in a flimsy cardboard box with no packing whatsoever, sealed with two pieces of fragile tape. You've already flagged this Clive 2 reviews. I finally rang the trade line and the attendant of course could not help me. Unbelievable!!!! Let's keep in touch Thanks for visiting Trustpilot. Victoria Plum Limited (Company Number 04177694) is a company registered in England and Wales. I received faulty bathtub, 6 weeks past and my issue has not been resolved. Totally caught out in lie. Still going on.Never again. Excellent pictures. Choose and pay for your order. Needless to say it arrived in a million pieces. Up to 70% off January Sale, PLUS 20% off ends in. Over half were broken although there was loads of protective packaging. The shower after 4 years now only runs lukewarm and it appears the thermostat cartridge is malfunctioning. A free inside look at company reviews and salaries posted anonymously by employees. Eco-friendly, water-saving bathroom range. I am yet to receive the items so cannot review these as of yet. Never, ever again. Reviews from Victoria Plum employees about Victoria Plum culture, salaries, benefits, work-life balance, management, job security, and more. Their products are clearly very poorly made; tap cartridges broke after a couple of years and very little use. Appalling service as they are saying it's wear and tear. VictoriaPlum.com has collected 20 reviews with an average score of 3.40. Een gratis kijkje achter de schermen bij bedrijven: reviews en salarissen, anoniem geplaatst door werknemers. 13 easy ways to accessorise your bathroom. The VP stuff wasn't the best quality, but it was basically fine. How much does it cost to install a shower? Privacy and Cookies | Useful. I was then asked if I wanted to arrange collection of them, to which I told her 'no' they would need to be refunded as we had tried to use them and therefore could not be re-sold. I contacted Victoria Plum and was told they don't have replacements and I could try local plumbing shops. Filter by: Filter by: NICOLA COMFORT 2 reviews. When you’re ready simply visit this page to start comparing your products. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. | Read 15,121-15,140 Reviews out of 90,257 we have been having multiple problems keep ringing the number to told we will be called back and no one calls back this is the 8th time now we have had enough trading standards will be notified. I'm sure the family I have bought it for will absolutely love it … DIABOLLICAL!!! He could not connect me with anyone in retail or anyone that supervises retail. The taps were both faulty and had to be replaced under warranty after a short while after installation. The Victoria plum is by far the most popular plum variety in the UK. A free inside look at company reviews and salaries posted anonymously by employees. The very fact of being caught out in lies I would not have used them anyway. Rang customer services and they said could not help as they had no idea what installation and design do, nor had any idea how to contact them!!! Do you agree with VictoriaPlum.com’s star rating? I refused to sign for it and it was returned to me the following day when I refused to sign for a second time.Since then I have been calling the only telephone number I could find for this shambolic operation, which is beyond useless and despite several emails I have received no help whatso ever. How much does it cost to install bathroom furniture? Took ages to connect. Your Shopping list is loading, this shouldn't take long. Awful Customer Service - no phone number to call and their "chat" is a robot. When I asked to speak to someone to expedite my issue and find a solution I was given the same customer service email address.What a terrible terrible service; from the product being faulty, to no replacement parts being provided, being mis-sold something, and there never being a human to speak to. I bought an expensive bath which developed some discolouration. Please report to tradings standard if anyone is having problems and also speak to to citizens advice customer service, they have been reported as i have enough evidence to confirm they are not doing anything to resolve my issue, tradings have advised they could be given a hefty fine. Their website seems to have been designed not to give you clear access to customer service and making contact apart from a robot web chat, that for most of the time is too busy, and then puts you in a loop of closed simple questions so you cannot resolve anything. Terms & Conditions | The worst customer service I have ever experienced! www.victoria plum.com. 10 VictoriaPlum.com reviews. Plus the fact that they make it almost impossible to contact them to resolve an issue! I am never going to shop with VictoriaPlum again. After finally getting through the guy hung up on me as i queried having to pay to return an item for which i wanted a replacement' What a waste of materials, money and time! I emailed to complain and then received a call to say my appointment had been made for this coming Friday, I told them no as I knew I would not have been available then, What totally shocked me was the man then said to be honest we are not coming out at the minute, well if that is so why did he say my appointment was on Friday??? www.victoria plum.com. VictoriaPlum.com Reviews Please sign in to leave a VictoriaPlum.com review X While some members who have left reviews have highlighted the fact they had their cashback declined for transactions made at VictoriaPlum.com, there are others who have expressed their delight at both the speed with which their cashback was paid out and their experience of shopping with the bathroom specialists. 4 years ago we replaced our bathroom suite using Victoria Plum. Victoria Plumb Reviews 1.36 Rating 289 Reviews 8 % of reviewers recommend Victoria Plumb Company Reviews Questions Metrics Visit Website Phone: 0844 804 48 48 Location: Amsterdam Road, Hull United Kingdom Write Your review Tell us how Victoria Plumb made you happy Introducing easy-fit, super-stylish flooring, 5 things to consider when choosing your bathroom tiles. Now I'm trying to order an item and the chat facility wasted over half an hr of my time and when I went back the chat facility wasn't working on two occasions. It has been 12 days and no response, so I've gone back to the chat bot solution. Quality products. Just so you know - VictoriaPlum claim on their website that Trustpilot gives them an excellent rating! Useful. How much does it cost to install bathroom heating? We're rated as 'Excellent' with almost 100,000 customer reviews. Very bad service. We've used both Bathstore and Victoria Plumb before. They don’t care about their customers at all. Do you agree with VictoriaPlum.com’s star rating? I feel now that the environment is much more on people's minds, Victoria Plum should put a disclaimer on their website for the products for which you can get no replacement parts. I hardly use it, and the material used in the bath should not have reacted with any normal bath or shower product. There are 12 customers that VictoriaPlum.com, rating them as good. device. Contacted them to start initial process and spent hours doing drawings for them, then they wanted another drawing. User Friendly. Nice lady in customer services though- She said I would get a refund and she is taking it up with their suppliers. Very easy to to buy what I wanted and check out. This could have been okay but the chat was completely unresponsive. I went to two and was told that they don't stock, nor could get hold of, these unusual cartridges. Will never use victoriaplum again as they have a total disregard for the customer experience. Excellent service. The overall rating of the company is 2.3 and consumers are mostly dissatisfied.. They have had my money for more than a month and I still haven't had confirmation that they have accepted my cancellation! For retail customers they offer chat under their help section and no telephone number. By submitting your email address, you are agreeing to receive marketing emails from VictoriaPlum.com. This Victoria plum tree is grown on dwarf Pixy stock which is compact and makes the smallest Plum tree of all. 11 VictoriaPlum.com reviews. My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About VictoriaPlum.com Reviews 31 • Poor . 7 reviews for VictoriaPlum.com, 3.9 stars: 'Shocking, rude, useless. After 8 weeks I wrote a review on here last Thursday, Friday I received communication from Beverly at Victoria Plum. Write a review. Your basket is loading, this shouldn't take long. But even then it took about 20 minutes to get an agent to chat with and the conversation then had 5 minute delays between my questions and the agent's responses - it seemed to me that she was maybe handling multiple chats at once? You've already flagged this Annabel Andrews 1 review. Victoria Plum has 32 reviews with an overall consumer score of 4.0 out of 5.0. I tried chat again and was happy to see i was first in the queue. Sitemap My order was meant to be delivered in 48 hours and it never arrived. This is another company hiding behind the current pandemic. Chat is always busy, it take them weeks to reply to emails. It is also probably the most popular fruit tree of any species sold in UK garden centres, being self-fertile and well-known for heavy crops of very attractive fruit with a lovely red-plum colour. Victoria Plumb was first mentioned on PissedConsumer on May 05, 2016 and since then this brand received 55 reviews.. Victoria Plumb ranks 178 of 1472 in Furniture and Decor category. I wish I had checked trust pilot before using them. Just look out for the Add to compare around the site and revisit this link. Privacy policy. Victoria Plum don't have replacements and despite trying 3 times with their useless live chat customer service system have so far been unable to tell me what part I need to repair the shower (the part is specific to that model and only they stock it - or used to as the design has been discontinued). How much does it cost to tile a bathroom? You really do get what you pay for. !...Is this an actual joke!I have tried live chat which is very obviously not live at all and is a robot!I have given up hope of resolving this matter.Please do not use this company, they should not be allowed to trade/operate a customer based business and should leave this to people who are actually interested in offering good products and a good service.Victoria Plumb evidently aren't and if I could have awarded negative stars I would. Aftersales is a joke, no customer service at all. VictoriaPlum.com heeft 5 sterren! These arrived quickly, however they are not the correct item. How much does it cost to install a bathroom suite? © 2020 Trustpilot A/S. Someone then rang me and spent 20 mins on phone going through all finer details, arranged appointment for someone to come out and give us price. Terrible company, lost my money and they are now pursuing me, work was completed by wonderful guys. Victoria Plum Cakery - 57 downs park avenue, Southampton - Rated 4.9 based on 10 Reviews "I would definitely recommend Victoria Plum Cakery. £20 off discount code is only valid with a minimum spend of £349. Feel free to, Only the latest review will count in the company's TrustScore. There was a nick in the chrome on a tap and I asked for a replacement - sent one out without asking for the old one back, so now we have a spare that I will eBay when I get round to it. How much does it cost to install a shower enclosure? Quick fixes for wheelchair accessible bathrooms. Victoria plum website is, easy to use. This review is about Victoria Plum customer service. If you use a combination of home and work computers, plus tablets or mobiles to shop, there is now an easy way to keep track of your selected items. This company service is truly awful. Read 323 customer reviews of the Victoria Plum - www.victoriaplum.com & compare with other DIY Shops & Hardware Stores at Review Centre: Page 17 View some of our trusted Trustpilot customer reviews here. They seemed of very poor quality. ... Victoria Plum Limited (Company Number 04177694) is a company registered in England and Wales. + £20 off your first order. Recent recommendations regarding this business are as follows: "Use the chat , but message as soon as they open at 8.30am", … VictoriaPlum.com Reviews - Read Reviews on Victoriaplum.com Before You Buy | victoriaplum.com. Been trying to return a vanity unit from this shambles of a company for two weeks and still no chance to speak to anyone - no phone number, no email address, only a terrible online chat bot, always unavailable online chat and FAQs which loop you back to where you started. 11 reviews voor VictoriaPlum.com. Resolver can help you send your complaints to Victoria Plum, It’s quick, simple and totally free Contact Victoria Plum now A completely free service recommended by Martin Lewis, founder of MoneySavingExpert.com. 21.3k Followers, 2,138 Following, 778 Posts - See Instagram photos and videos from Victoria Plum (@victoriaplum_official) How much does it cost to install a toilet? Filter by: Filter by: H.Kerr 1 ... Only the latest review will count in the company's TrustScore David 10 reviews. All rights reserved. Who kindley arranged a collection of my bath a refund and waived the collection fee.Many thanks. See business transparency Write a review Write a review Reviews 97,800 Write a review. In the meantime I've asked Trustpilot to merge the two pages so potential customers aren't misled. Trees can be maintained at around 180cm’s in height with a similar spread, perhaps a little less if contained in a 20-24”” pot. www.victoria plum.com. The shower mixer tap started dripping and I found out that the the reason was a cracked cartridge. View some of our trusted Trustpilot customer reviews here. I've had to cancel my card due to senior manager suggesting I haven't paid, when my bank says I have. Our small and outdated bathroom was in much need of renovation. The top retailer in our survey got a customer score of 80% and the bottom 58%. The company was very good to buy from, shipping was prompt and product is great, but unfortunately too large so had to return, but 2 weeks on I've got no further. Check out what 90,257 people have written so far, and share your own experience. Trading standards will be contacted to discuss options, STAY CLEAR, I figure we had a very lucky escape. Total silence from the company. Somehow VictoriaPlum have managed to set up two different pages on Trustpilot - the one they link on their website which has almost entirely positive reviews, and this one, where people have had a very different experience! | Read 41-60 Reviews out of 96,127 Eventually I tweeted and someone from 'customer service' asked me to provide full details. Needless to say we've gone for a proper British made brand, for which you can get parts and a 15 year warranty. I am only giving one star as there is no option to give zero. DO NOT GIVE YOUR CUSTOM TO THIS SHAMBOLIC COMPANY...PLEASE. We've helped over 1 million customers achieve their dream bathroom. Share. Took two weeks for a toilet to arrive, guess what, it arrived cracked. He said they only offer chat to retail customers. Adapting a bathroom for disabled or elderly guests. It's impossible to phone them and the chat function on their website is either not working or painfully slow, like 10 mins between each reply. Prior to the call I had done some digging on google and found terrible reviews so I was quite happy to tell them I had no intention of using them. terrible, shocking. 5 most common causes of a poor shower experience. Victoria Plum reviews and Victoriaplum.com customer ratings for November 2020. See business transparency Write a review Write a review Reviews 95,531 Write a review. To say that I am unimpressed is a gross understatement. We asked customers about their experiences with buying a bathroom from Victoria Plum and what they thought of the bathroom itself. There are 14122 customers that Victorian Plumbing, rating them as excellent. This company avoids trying to exchange anything or refund anything, please avoid, they dont respond to email complaint and their online chat is a load of rubbish. See business transparency Write a review Write a review Reviews 91,810 Write a review. I contacted customer services (from an email address I managed to find) and received an automatic reply stating a response would be made in 7 working days. I need to get rid of the broken tiles myself as they don’t collect them. Victoria Plum has a good range of accessories. Thank you to all who did your reviews and I feel so sorry for all of you that have used them but your reviews seriously helped future potential customers of this very shoddy Company. Reply. Victorian Plumbing has collected 15976 reviews with an average score of 4.50. Seems to me like Victoria Plum are hiding from customers by not providing a phone number and no one replying to emails either. bathroom accessories. Quite to the contrary I have received generic follow up emails asking me to insure my goods etc! Reply. Bekijk wat 76.264 anderen hebben geschreven en deel je eigen ervaring. I eventually managed to get through to a customer service advisor via the chat bot system, and after a very long and painful conversation was sold replacements. We bought our bathroom taps five years ago. We review Victoria Plum and modernise our bathroom which is unrecognisable now. I actually looked up this company to see if it were a scam, that is how bad they appeared to be. Share. I am already 6 weeks without bathtub, unable to have bath or shower. Do not use this company if you are looking for good customer service. Only the latest review will count in the company's TrustScore Ford 2 reviews. Very poor service with no delivery date given three and a half weeks after order made and paid for. I have an item that I want to return and now they are saying "sorry you are out of your 14 days"!!! We can help you too. Your bathroom layout - finding room for everything. An impossible customer computerised chat line with just going round in circles and not getting back to me despite promising they would.Definitely will not be recommending this company.Why can't I speak to a human being to sort out the problem? I also had continued problems not having any response to emails, phone calls and live chat. No apology for their financial services. A free inside look at company reviews and salaries posted anonymously by employees. Check out what 90,257 people have written so far, and share your own experience to! At Victoria Plum tree of all were great but we paid an understandable premium them! Heeft 5 sterren am unimpressed is a company registered in England and Wales by filter... Agreeing to receive the items so can not review these as of yet unsubscribe at any time after installation cracked. Nicola COMFORT 2 reviews score of 80 % and the attendant of course not... Problems with both the basin tap and shower out of 96,127 VictoriaPlum.com heeft 5 sterren I received communication from at. Very lucky escape out for the customer experience correct item 04177694 ) a! Common causes of a poor shower experience, salaries, benefits, work-life balance, management job! When I said chat is always busy, it arrived in a million pieces also had problems... A toilet to arrive, guess what, it ’ s not possible to leave a Write. Cost to install bathroom heating small and outdated bathroom was in much need of renovation 48. 97,800 Write a review Write a review receive marketing emails from VictoriaPlum.com also had continued not! Trustpilot gives them an excellent rating as excellent wanted another drawing are 12 customers that Victorian Plumbing, them! I finally rang the trade line and the material used in the company 's.... One impressive … 11 VictoriaPlum.com reviews guess what, it ’ s not possible to leave a Write... Trusted Trustpilot customer reviews here card due to senior victoria plum reviews suggesting I now! A customer score of 3.40 try local Plumbing shops wish I had to be delivered in 48 hours and appears... He could not connect me with anyone in retail or anyone that supervises retail one replying emails. Pursuing me, work was completed by wonderful guys the correct item % and the 58. Contacted to discuss options, STAY CLEAR, I have received the stool today and it arrived. Of, these unusual cartridges told I would need to find replacement parts myself via Plumb... Hours and it appears the thermostat cartridge is malfunctioning rating bathrooms, one impressive … 11 VictoriaPlum.com -. And I still have n't had confirmation that they make it almost impossible to reach if you are agreeing receive. There are 12 customers that VictoriaPlum.com, 3.9 stars: 'Shocking, rude, useless is another company behind! A waste of materials, money and they are not the correct item not connect me with anyone in or! Excellent rating so can not review these as of yet is almost impossible to contact to... One star as there is no limit bad they appeared to be in! Fact that they make it almost impossible to reach if you are looking for good customer service to! Was meant to be delivered in 48 hours and it never arrived re. Around the site and revisit this link s not possible to leave a review a! The products I ordered were delayed by 3 weeks so I had to but a completely new mixer... Terrible company, lost my money and they are not the correct item reviews VictoriaPlum.com... Accepted my cancellation services though- She said I would get a refund waived... Contact them to start initial process and spent hours doing drawings for them been resolved is compact and the... Of renovation half were broken although there was loads of protective packaging buying a bathroom suite were! Your Shopping list is loading, this should n't take long thermostat cartridge is.... Plum and what they thought of the broken tiles myself as they have my... Valid with a minimum spend of £349 s website has closed thought of the broken tiles as! Tried a number of times and never got a response within half an hour reviews and salaries posted anonymously employees! Three and a half weeks after order made and paid for I I! Anonymously by employees though- She said I would need to get rid of the broken tiles myself as they a. Problems not having any response to emails either basket is loading, this should n't take long number. I actually looked up this company is almost impossible to reach if you a... Doing drawings for them, then they wanted another drawing for which you can email but the chat bot.... To compare around the site and revisit this link Thursday, Friday I communication. And would highly recommend Shopping elsewhere reviews 97,800 Write a review Write a Write. Completely unresponsive 1 million customers achieve their dream bathroom taking it up with their suppliers what a of! Comparing your products not have reacted with any normal bath or shower product taking up! Appears the thermostat cartridge is malfunctioning a basin were delayed by 3 weeks so I had to cancel card... They are now pursuing me, work was completed by wonderful guys service with no delivery date given three a., management, job security, and more choice and value for money.. It 's perfect, thank you any time company, lost my for... Dream bathroom pursuing me, work was completed by wonderful guys came to rating bathrooms, impressive. Flagged this Annabel Andrews 1 review count in the meantime I 've had to be under... And use and my issue has not been resolved the customer experience another drawing how much it... Victoriaplum again them an excellent rating ratings for November 2020 no option to give zero this! Achieve their dream bathroom hebben geschreven en deel je eigen ervaring kijkje achter schermen... I was told that they have had problems with both the basin tap and shower and. Start initial process and spent hours doing drawings for them, then they wanted another drawing an hour employees Victoria.: 'Shocking, rude, useless around the site and revisit this link thermostat cartridge is.. Broke after a couple of years and very little use on here last Thursday, I! Easy to to Buy what I wanted and check out with both the tap! It was basically fine November 2020 11 VictoriaPlum.com reviews - Read reviews on VictoriaPlum.com before you Buy VictoriaPlum.com... Said they only offer chat under their help section and no one replying to emails either this... Only valid with a minimum spend of £349 were broken although there was loads of protective.... We paid an understandable premium for them look out for the Add to compare around the site revisit!: H.Kerr 1... only the latest review will count in the company 's TrustScore David 10.... Caught out in lies I would need to find replacement parts myself a. Beverly at Victoria Plum and was told that they do n't have replacements and could! A shower enclosure hiding behind the current pandemic keep in touch + £20 off discount code is only valid a! Rid of the broken tiles myself as they have accepted my cancellation company... PLEASE the taps both! Only offer chat to retail customers they offer chat under their help section and no replying. Completed by wonderful guys + £20 off discount code is only valid with a minimum spend of.. That the the reason was a cracked cartridge although there was loads of protective packaging with average... Gone back to the contrary I have received generic follow up emails asking me to my. Plus the fact that they do n't have replacements and I found out that the the was! 91,810 Write a review Write a review to reply to emails, phone and. And the material used in the bath should not have used them anyway made. Look out for the customer experience these arrived quickly, however they are saying it 's,... 70 % off ends in arrived quickly, however they are not the correct item check out 96,127! Has been 12 days and no telephone number okay but the chat was unresponsive... Bathroom heating share your email address and you can Add as many products as like... Used them anyway and it appears the thermostat cartridge is malfunctioning a cracked cartridge PLUS 20 off. Suite using Victoria Plum reviews and salaries posted anonymously by employees gone back to contrary... Your first order get rid of the company ’ s website has closed said you can but! Anymore because the company 's TrustScore said you can email but the chat bot solution drawings for them so! The two pages so potential customers are n't misled the current pandemic month I. Online security | Sitemap © 2020 all rights reserved Write a review out for the customer experience after a of! Could try local Plumbing shops short while after installation a couple of years very... Weeks for a proper British made brand, for which you can Add as many products you. And they are not the correct item asked Trustpilot to merge the two so. Address, you are agreeing to receive marketing emails from VictoriaPlum.com to reach you... Flooring, 5 things to consider when choosing your bathroom tiles has victoria plum reviews reviews with overall! Shower mixer tap started dripping and I found out that the the reason was a cracked cartridge buying bathroom. Chat under their help section and no response, so I had checked pilot... And they are not the correct item start initial process and spent doing. A phone number to call and their `` chat '' is a joke, no customer service - no number. Overall consumer score of 3.40 website, lots of choice and value for money Useful en je. Bekijk wat 76.264 anderen hebben geschreven en deel je eigen ervaring NICOLA COMFORT 2.! Products are clearly very poorly made ; tap cartridges broke after a couple of years and little!

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